Terms of Use

Silos Economics Ltd and Silos Economics S.L. own the copyright of the content provided on this website, including publications, briefings, reports, other written content, and logos (“content”). Images on this website are used under license from third parties.

Access to and use of content owned by Silos Economics Ltd and Silos Economics S.L. is subject to the terms and conditions we set out below. Please read them carefully before using or relying on any content:

The content is provided for general information purposes only and does not constitute legal, regulatory, or other professional advice.

We accept no responsibility or liability to users or third parties in relation to the use of any content on this webpage.

All copyright, trademarks, and other intellectual property rights in or arising from the original content belong solely to us.

You may download and print content from the website. You must not reproduce, copy, distribute, or commercially exploit our content without our prior written consent. You must not change or redistribute the content of this website. You may refer to or quote from our content in accordance with fair dealing under copyright law, provided proper attribution is given to the author and source.

You agree not to use the content for any unlawful purpose or in any way that may damage our reputation or business interests.

Nothing in these terms shall exclude or limit liability for fraud, fraudulent misrepresentation, or any other liability which cannot be excluded or limited under applicable law.

Privacy Policy

This privacy notice tells you what to expect us to do with your personal information.

• What information we may collect, use, and why
• Lawful bases and data protection rights
• Where we get personal information from
• How long we keep information
• Who we share information with
• Sharing information outside the UK
• How to complain

Please note that our website does not use cookies or any other website analytics tools. Should this change in the future, we will update our privacy policy.

What information we may collect, use and why

We may collect or use the following information to provide and improve products and services for clients: names and contact details, addresses, occupation, transaction data (including details about payments from you and details of services you have purchased), and information relating to complaints.

We may collect or use the following personal information for the operation of client or customer accounts: names and contact details, addresses, purchase or service history, account information, including registration details, marketing preferences.

We may collect or use the following personal information for information updates or marketing purposes: names and contact details, addresses, profile information, marketing preferences, purchase or account history.

We may collect or use the following personal information to comply with legal requirements: name, contact information, client account information.

We may collect or use the following personal information for dealing with queries, complaints or claims: names and contact details, account information, purchase or service history, customer or client accounts and records, financial transaction information, correspondence.

Lawful bases and data protection rights

We must have a “lawful basis” for collecting and using your personal information.

Which lawful basis we rely on may affect your data protection rights which are set out in brief below.

Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions, which means you may not receive all the information you ask for.

Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.

Your right to erasure - You have the right to ask us to delete your personal information.

Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information.

Your right to object to processing - You have the right to object to the processing of your personal data.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organization, or to you.

Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time.

If you make a request, we must respond to you without undue delay and in any event within one month
.
To make a data protection rights request, please contact us using the contact details we provide above.

Our lawful bases for collecting or using personal information to provide and improve products and services for clients are:

• Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

• Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

• Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

• Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are: We collect and use personal information to provide and improve our services, manage client relationships, and communicate important updates. This processing is necessary for delivering quality services and fulfilling our contractual obligations, while respecting our clients’ privacy and rights.

• For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.

Our lawful bases for collecting or using personal information for the operation of client or customer accounts are:

• Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

• Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

• Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are: We process personal information to manage client accounts, provide quality service, and communicate effectively. We balance these interests with clients’ privacy rights and protect their data accordingly.

• For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.

Our lawful bases for collecting or using personal information for information updates or marketing purposes are:

• Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

• Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are: We use personal information to send useful updates and marketing, helping clients stay informed about our services. We respect privacy and offer easy opt-out options.

• For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.

Our lawful bases for collecting or using personal information to comply with legal requirements:

• Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

• Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

• Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

• Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are: We use personal information to handle queries and complaints fairly and efficiently, while respecting individuals’ privacy and rights.

• For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.

Where we get personal information from

• Directly from you
• Publicly available sources
• Third parties: we may obtain personal information from third parties, including business partners, client representatives, professional advisors, and other authorised organisations involved in the provision or facilitation of our services. Such information is provided in accordance with applicable data protection laws and with the necessary consent or legal authority.

How long we keep information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including to meet legal, regulatory, tax, or accounting requirements. We regularly review the information we hold and securely delete or anonymise data that is no longer needed, ensuring compliance with data protection laws and respecting individuals’ privacy rights.

For more information on how long we store your personal information or the criteria we use to determine this please contact us using the details provided above.

Who we may share information with

We may share information with data processors, such as third parties providing email hosting services or cloud storage services. Others we may share personal information with are professional or legal advisors or regulatory authorities (if required).

We do not sell any personal data, nor do we accept any advertising on our website.

Sharing information outside the UK

Where necessary, we may transfer personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place.

For further information or to obtain a copy of the appropriate safeguard for any of the transfers below, please contact us using the contact information provided above.

To ensure that the transfer complies with UK data protection law, we will ensure the country has been assessed as providing adequate protection to data subjects (also known as Adequacy Regulations or UK data bridge).

Where necessary, our data processors will share personal information outside of the UK. When doing so, they will comply with the UK GDPR, making sure appropriate safeguards are in place.

For further information or to obtain a copy of the appropriate safeguard for any of the transfers below, please contact us using the contact information provided above.

To ensure that the transfer complies with UK data protection law, we will ensure the country has been assessed as providing adequate protection to data subjects (also known as Adequacy Regulations or UK data bridge)

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details we provide above.

If you remain unhappy with how we have used your data after raising a complaint with us, you can also complain to the Information Commissioner’s Office (ICO - if this is the relevant jurisdiction for you) or the Agencia Española de Proteccion de Datos (AEPD - if this is the relevant jurisdiction for you).

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
United Kingdom
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint

The AEPD’s address:
Agencia Española de Protección de Datos
C/ Jorge Juan,6
28001-Madrid
Spain
Phone number: 900 293 183
Website: https://www.aepd.es/

Company information

Terms of Use

Privacy Policy